Last updated: 12 November 2026
Shipping & Delivery
- We deliver to the United Kingdom, United States and Australia.
- Prints are usually dispatched within 2 to 4 working days of your order.
- Standard delivery is free and takes 3 to 5 working days after dispatch. Express takes 1 to 2.
- We print locally in each region, so you shouldn't normally pay import duties or taxes.
1.Where we deliver
We currently deliver to addresses in the United Kingdom, United States and Australia. Prices are shown in the currency of the country you're delivering to, and the delivery address must be in that country. We can't deliver anywhere else yet.
2.Making your print
Every print is made to order. Once you've paid, your design is sent to our print partner, Prodigi, who print it (and frame it, if you chose a frame) at a production site in or near your country. Orders are usually dispatched within 2 to 4 working days. Busy periods, such as the run-up to Christmas, can take a little longer.
3.Delivery options and costs
Delivery times are counted from dispatch, so add them to the production time above.
| Option | Time after dispatch | 🇬🇧 United Kingdom | 🇺🇸 United States | 🇦🇺 Australia |
|---|---|---|---|---|
| Standard | 3–5 working days | Free | Free | Free |
| Express | 1–2 working days | £9.95 | $14.95 | A$19.95 |
So, for example, a print sent by standard delivery will typically arrive within 5 to 9 working days of your order, and by express within 3 to 6 working days. “Working days” means Monday to Friday, excluding public holidays where your print is made and delivered.
These are estimates, not guarantees. Delivery is handled by local couriers and postal services, and occasionally parcels take longer, especially to remote areas.
4.Tracking your order
You can check the progress of your order on your order page, and in your order history if you're signed in. When your print is dispatched we'll email you, with the courier's tracking link where the courier provides one.
5.Customs, duties and taxes
Because we print in the region you're ordering from, your print normally won't cross a border and you shouldn't have to pay any import duties or taxes on delivery. If, exceptionally, your order has to be sent from another country and duties or taxes become payable, they're your responsibility. If that happens and you weren't told before ordering, please contact us.
6.Your delivery address
Please double-check your address at checkout. Your order goes to print quickly, and once it has, we can't change the delivery address. If you've made a mistake, email support@mapsie.shop straight away and we'll do our best.
7.Late, lost or damaged deliveries
Your print is our responsibility until it's delivered. If it's late, lost or arrives damaged, please email support@mapsie.shop and we'll put it right. See our Returns, Refunds & Reprints policy for details. If we don't deliver within 30 days of your order, you can cancel and get a full refund.